Frequently Asked Questions
Everything you need to know about Geepas home solutions.
What is the standard delivery timeframe for my order?
We typically process and dispatch orders within 24-48 hours. Depending on your location, standard shipping usually takes between 3 to 5 business days for your home appliances to arrive.
Do Geepas products come with a warranty?
Yes, all Geepas products come with a standard manufacturer's warranty, typically ranging from 1 to 2 years depending on the specific appliance. Please check the product documentation for details.
What is your return policy for home appliances?
We offer a 14-day return policy for unused items in their original packaging. If your product is defective or damaged upon arrival, please contact our support team immediately for a replacement.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as popular digital wallets and secure online payment gateways.
How can I track the status of my shipment?
Once your order is shipped, you will receive an email containing a tracking number and a link to our courier partner's portal to monitor your delivery in real-time.
Are spare parts available for Geepas appliances?
Yes, we maintain a stock of genuine spare parts for our most popular home and kitchen appliances. You can contact our customer service department to verify availability for your specific model.